Contact - Helpdesk OneGate
Please read the FAQ page for answers to the most common problems.
If the FAQ did not help you, please consult the following sections.
Questions about specific domains and reports
If you have specific questions about a report, please contact the domain-responsible or one of the following contacts.
Domain | Description | Phone | |
---|---|---|---|
AML | Anti-Money Laundering | [email protected] | n.a. |
ART - CSP | Cash SSP | [email protected] | n.a. |
BBP | Activities with foreign parties | [email protected] | +32 2 221 40 99 |
BB2 | 2011/2013 Guarantee agreement | [email protected] | n.a. |
BB3 | 2021 Guarantee agreement | [email protected] | n.a. |
BFP | Guarantee Fund | [email protected] | n.a. |
CDZ | Mutuality | [email protected] | n.a. |
CLO | Collect Other Surveys | [email protected] | +32 2 221 40 99 |
CPA | Datacollection for the Prudential Supervision of Insurance Companies | [email protected] | n.a. |
CPT | Prudential Supervision | ||
|
Prudential Supervision, category Banks | [email protected] | n.a. |
|
Prudential Supervision, category Insurances | [email protected] | n.a. |
CSD | Central Securities Depositories Regulation (CSDR) | [email protected] | +32 2 221 48 66 |
DIV | FDI-FATS-FOI Foreign Direct / Other investments | [email protected] | +32 2 221 40 99 |
ESA | Structural survey insurance undertakings | [email protected] | n.a. |
FAP | Fit-and-Proper | ||
|
Fit-and-Proper, category Banks | [email protected] | +32 2 221 51 00 |
|
Fit-and-proper category Investment firms | [email protected] | +32 2 221 51 00 |
|
Fit-and-Proper, category Insurances | [email protected] | n.a. |
|
Fit-and-Proper, category ELMI/PI | [email protected] | n.a. |
|
Fit-and-Proper, category OTHERS (except ELMI/PI) | [email protected] | n.a. |
FPF | Pension funds | [email protected] | n.a. |
FVC | Financial Vehicle Corporations | [email protected] | n.a. |
GOV | Remuneration, category Mutualities | [email protected] | n.a. |
INS | Insurance – Solvency II | [email protected] | n.a. |
IPB | Incident Payment Service Provider Banks | [email protected] | n.a. |
IPP | Incident Payment Service Provider Payment Institutions | [email protected] | n.a. |
ITQ | IT Risk Questionnaire | [email protected] | +32 2 221 48 66 |
MBS | Money and Banking Statistics | [email protected] | n.a. |
|
Interest-rate survey Reporting MIR | [email protected] | n.a. |
MUN | Remuneration, category Banks | [email protected] | n.a. |
NRA | Resolution Authority Domain | [email protected] | n.a. |
PRT | Investment securities | [email protected] | n.a. |
PST | Payment Statistics | [email protected] | n.a. |
REM | Remuneration, category Insurances | [email protected] | n.a. |
REV | Revisor | [email protected] | n.a. |
SXX | INTRASTAT Foreign Trade (goods) | [email protected] | +32 2 221 40 99 |
VAT | VAT Units | [email protected] | +32 2 221 40 99 |
Questions about Access and Authorisations
- Email: [email protected]
- Telephone: +32 2 221 49 39
- Telephone opening hours:
- 9:00 am to 12:00 pm, every day.
- 1:30 pm to 4:00 pm, Tuesdays and Thursdays only.
- Telephone opening hours: