You can submit a claim for compensation in accordance with the TARGET compensation scheme in case that, due to a technical failure of TARGET, a TARGET payment was not settled on the business day on which it was accepted and this non-timely settlement resulted in an interest rate disadvantage.

For submitting a claim based on the TARGET compensation scheme, fill in the document form TARGET Compensation Scheme (claim form) and send it to the following e-mail address: [email protected].

We would also like to ask you to print out the completed application form, sign it and send it together with applicable information and documents verifying your statements in the application to the following address:

National Bank of Belgium SA
Helpdesk TARGET-BE
De Berlaimontlaan 14
1000 Brussels
 

Claim form